Would it be possible for an agent to log in/out of specific queues from all apps?
For now, I only see it possible in the webclient using: Panel / choose Q / log in/out.
If an agent are a part of ex. 5 different Qs, it is not that easy for the agent to manage its Q memberships.
Best Regards
Claes Frederiksen
For now, I only see it possible in the webclient using: Panel / choose Q / log in/out.
If an agent are a part of ex. 5 different Qs, it is not that easy for the agent to manage its Q memberships.
Best Regards
Claes Frederiksen